1.) Measure customer satisfaction for IT service-management

The Helpdesk would like to be regularly informed about its customer satisfaction. With Cordaware TED, you provide the suitable survey and receive the feedback as quick as possible. With this dynamic feedback procedure, you can react to trends and requests of service customers in no time.

2.) Employee questionings e.g. 360° feedback

Spice up your feedback procedure.

How motivated are our employees?
How high is the actual identification with our corporate identity and philosophy?
Is our business culture alive?

Employee motivation and identification are the key factors for the entire enterprise success.

Not without reason are regular feedback processes meanwhile an inherent part of the certification of quality standards.

Only those, who regularly catch up with moods, trends and opinions of their staff, can take adequate measures for increasing the motivation and identification, thus increasing the long-term business success.

The high return-ratio and performance of Cordaware TED offers the ideal technical basis for your success.

3.) Get decision-making data

Examples:

a.) The next-door property is for sale. The opportunity to buy should be seized within the next few days. A survey is created with Cordaware TED that determines the total number of vehicles used by employees and the average amount of time they spend looking for a parking spot each day. The survey and its results were conducted and evaluated within half a day. The company buys the property. Now, there is sufficient parking for all employees. 

b.) Efficient request of inventory-referred data

Some departments must report inventory data, such as print or copy levels, in regular intervals. With Cordaware TED, these data can be obtained fast, simply and painless companywide.